GDPR Policy

Last Updated: 01 Jan 2025

1. Introduction

At First IPTV LLC, we are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This policy outlines how we collect, process, and safeguard your information.

2. Your Rights Under GDPR

As an EU resident, you have the following rights regarding your personal data:

Right to Access – You can request a copy of the data we hold about you.
Right to Rectification – You can ask us to correct inaccurate or incomplete data.
Right to Erasure (Right to Be Forgotten) – You can request that we delete your personal data.
Right to Restrict Processing – You can limit how we process your data.
Right to Data Portability – You can request your data in a commonly used format.
Right to Object – You can object to the processing of your data for certain purposes, including direct marketing.
Right to Withdraw Consent – If you have given consent for data processing, you can withdraw it at any time.

To exercise any of these rights, please contact us at support@firstiptv.com.

3. What Personal Data We Collect

We collect and process the following types of personal data:

Account Information: Name, email address, phone number, and billing address.
Payment Details: Processed securely through third-party payment providers (we do not store credit card details).
Technical Data: IP address, device information, and website usage data for analytics.

4. How We Use Your Data

We process your personal data for the following purposes:

To provide and manage your IPTV 4K subscription.
To communicate important updates and promotions (only with your consent).
To comply with legal and regulatory obligations.
To analyze and improve our services.

5. Lawful Basis for Processing

We process your data based on:

Contractual Necessity – To deliver our IPTV services.
Legal Obligations – To comply with tax, fraud prevention, and regulatory requirements.
Legitimate Interests – To improve our services and prevent fraud.
Consent – For marketing and optional services (you can withdraw consent anytime).

6. How We Protect Your Data

We implement strict security measures, including:

Encryption of sensitive information.
Secure third-party payment processors.
Access controls to prevent unauthorized access.

7. Data Retention

We keep your personal data only as long as necessary to fulfill our obligations. After this period, your data is securely deleted.

8. Third-Party Data Sharing

We do not sell or rent your personal data. However, we may share data with:

Payment processors (to complete transactions).
Legal authorities (if required by law).

9. International Data Transfers

If we transfer your data outside the EU, we ensure appropriate safeguards, such as EU-approved Standard Contractual Clauses (SCCs).

10. How to Contact Us

If you have any GDPR-related concerns, contact us at:

📍 First IPTV LLC
📍 383 Holywood Rd, Belfast, United Kingdom
📞 +44 7412 823089
📧 Contact@firstiptv.com

11. Complaints

If you believe we have misused your data, you have the right to lodge a complaint with your local data protection authority.