Refund Policy
Last Updated: 01 Jan 2025
1. 30-Day Money-Back Guarantee
We stand by our service! If you are not satisfied for any reason, you can request a 100% refund within 30 days of your purchase—no questions asked.
2. Eligibility for Refunds
- Refund requests must be made within 30 days of the initial purchase.
- Only first-time customers are eligible for the money-back guarantee.
- Refunds are processed using the original payment method.
3. How to Request a Refund
To request a refund, contact our support team with your order details at:
📧 support@firstiptv.com
📞 +44 7412 823089
4. Processing Time
Refunds are processed within 5-7 business days after approval.
5. Contact Us
📍 383 Holywood Rd, Belfast, United Kingdom
📞 +44 7412 823089
📧 Contact@first-iptv.com